Articles

Lloyds TSB
By Survey of UK Organisations
January 1, 2002

2002 Survey of UK organisations conducted by The Chartered Management Institute and Campaign for Learning, supported by Lloyds TSB.
While 33% of respondents had received coaching themselves, 80% believe that they would benefit from coaching/more coaching in their place of work while 93% believe that coaching should be available to all employees.

Coaching was perceived as great benefit in a range of areas.

Not surprisingly development of task-specific skills was seen important but, as if to confirm the great value of "soft skills" within the working environment, Managers also felt they wanted more support to develop personal effectiveness, emotional intelligence, and assertiveness or communication skills.

All of these are areas where coaching can have a real impact in a short period of time.